Privacy Policy Kāpiti Collective
Effective Date: 1 October 2024
At Kāpiti Collective, we are committed to ensuring confidentiality and trust, protecting your privacy, and handling your personal information in accordance with the New Zealand Privacy Act 2020.
Please read this policy carefully, which outlines how we collect, use, disclose, and protect your personal information.
You should not use our services if you are uncomfortable with the following policy, as your use/ continued use of our services consents to the practices within this policy.
If you have questions about this policy, your information or privacy at Kāpiti Collective, please contact Hannah Nutsford | 027 636 0010 | info@kapiticollective.co.nz.
1. Information We Collect
We may collect personal information from you when you:
Sign up for a membership or service.
Visit our website.
Attend events or workshops.
Communicate via email, phone, or social media or by filling out a question or contact form.
Book a desk or meeting room via our online booking system.
The types of personal information we may collect include, but are not limited to:
Name.
Contact details (email, phone number, address).
Payment information.
Preferences and feedback.
Your emergency contact details and your emergency contacts details.
Date of Birth.
Occupation.
Nature of meeting (if booking meetings as a casual user).
Health and Safety information you choose to disclose (whether you are a first-aider etc)
2. How We Use Your Information
We use your personal information for the following purposes:
To provide and manage your membership or services.
To communicate with you regarding your membership or our offerings.
To process payments.
To improve our services and facilities based on your feedback.
To comply with legal obligations.
To ensure your and others’ health and safety while accessing the space.
To minimise conflict and competitive interests within the space.
To collect payments.
3. Disclosure of Your Information
We will not share your personal information with third parties except in the following circumstances:
With your consent
To service providers who assist us in delivering our services (e.g., payment processors, IT support)
As required by law or to protect our rights
4. Data Security
We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Security Cameras
For the safety and security of all members and visitors, Kāpiti Collective has installed security cameras in common workspace areas. The purpose of these cameras is to:
Protect property and prevent unauthorised access.
Assist in the investigation of any incidents that may occur.
Identify the availability of use of space.
Investigate security concerns (alarm going off etc).
Please note that the cameras are positioned in public areas and do not monitor private spaces such as meeting rooms or rest areas. Footage from the security cameras is stored securely for 30 days and then deleted. Cameras are only accessed by authorised personnel for the purposes stated above.
6. Access and Correction
Under the New Zealand Privacy Act, you have the right to access and request correction of your personal information held by us. To make such a request, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at:
Kāpiti Collective
Email: info@kapiticollective.co.nz
Phone: 027 636 0010
Thank you for choosing Kāpiti Collective. We value your privacy and are committed to protecting your personal information.